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Testimonials

We know that there is a lot to consider when choosing a service provider for your financial management and life care needs. To help you make an informed decision, we’ve collected testimonials from some of our existing clients.

Our family have been involved with Ability one for several years now and we have found Grant ,Matt and the team have managed our daughters trust with understanding, fairness and compassion in a very professional manner. Having had multiple issues in the past with another major banking trust , our daughter now confidently handles most of her affairs with Ability One on her own.

May and Doug

The service and staff at Ability One are second to none. In 2008 I was struck down in my prime, becoming a quadriplegic at 29 years of age. Since then, I have commenced a rather painful journey involving numerous care providers, who often saw me as a “number” and not as a person. Thankfully, due to the advent of the NDIS, this was soon about to change.

I knew that Ability One was different from the rest when the CEO of the company, Grant White personally came out to my house to welcome me aboard. I was immediately struck with Grant’s humility, dedication, and good humour.

Since then, I have been very impressed with the staff at Ability One, particularly Natalie Copland, who always goes above and beyond what is required of her. As my main point of contact, I deal with Natalie on a day to day basis; basically, she is the one I turn to when I need help. Natalie is always able to fix whatever problem I have and does so in a respectful and considerate manner.

Overall, I am very impressed with the staff and service at Ability One. I sincerely thank them for making a huge difference in my day and making my life so much easier. I only wish that I came across their services sooner, however, I am very thankful I found them in the end. I highly recommend Ability One to anyone who may need such a service and they have my highest recommendation.

Thanks everyone

Alex Thiering

I am a senior legal practitioner holding Specialist Accreditation in Personal Injury. I commenced practising Law on 29 April 1993.
The majority of my clients are those who have been involved in a serious accident and who have suffered a very serious catastrophic injury i.e. head injury or spinal injury.
Ability One Financial Management Pty Ltd and its CEO Grant Alan White are known to me. I am also aware of the nature of Ability One Financial Management Pty Ltd’s business and the tasks that it undertakes on a daily basis on behalf of its protected person clients.
I have previously referred my clients following settlement of their matter to other Trustee Companies, however because of the service provided by Ability One Financial Management Pty Ltd I now refer my protected person clients to Ability One Financial Management Pty Ltd for appointment of Ability One Financial Management Pty Ltd as Financial Manager on behalf of the protected person.
I refer my clients to Ability One Financial Management Pty Ltd because I am of the view that Ability One Financial Management Pty Ltd provides a competent and professional client orientated service as Financial Manager on behalf of my clients.
I have found Ability One Financial Management Pty Ltd to be responsive to my client’s needs in a very timely and efficient manner.
I am of the opinion that Ability One Financial Pty Ltd is a fit and proper entity to be appointed as a Financial Manager on behalf of a protected person and I have formed this opinion after very careful consideration.

Anon Lawyer

I am just writing a quick note to commend Ability One on the amazing work that has been done for me since taking over as my Funds Managers. I am just blown away by how quick and efficient you have been for all of my house dilemmas that have been of importance to me since settlement of the purchase of my house in November 2015, which I might add were issues raised when the last funds managers were in control and not much had been done about them. Ability One has done more for me in the 1 month since they have managed my funds than what the last ones had in the 12 + months they had them, so a huge THANK YOU to you for doing what you do and in making my life stress free.

Kylie G

Ability One has been our child’s Financial Manager for the last 5 years.
Having the one client manager throughout this time has been extremely important to us.
He has travelled interstate to meet our family, has an understanding of our needs and is available to solve any problems that arise.
We would recommend Ability One to help in long term Financial Planning, knowing they always have our child’s best interests as their priority.

Andrew and Vanessa

Ability 1 has been our first choice and only choice when we appointed them as our financial manager for our son Charbel.

Customer service is A1 with Ability 1.
They are well focused always pro active when it comes to my sons needs.

I am very pleased to say that since February 2010, his money has been well invested, continues to grow and most importantly it is well protected.

I strongly recommend Ability 1 to act as your financial manager as they have been a revelation to me and my son

Anthony

Ability One set up a care company exclusively for my carer needs. They organised everything including insurances, superannuation and weekly payroll.

Jane, Every step of the process they kept us informed.

The service provided is very personalised and really enables the Trustee to investigate the needs of the person and spend more quality time working this out.

Cath, Just wanted to say thanks !

Whether I have a difficult request, a simple question or I just want to talk through an idea with someone, I know that I can always depend on Ability One

Angela, Mum & Dad are my parents again !

It is with pleasure & gratitude that we share our thoughts on our experience with Ability One.
We have had the privilege of working with Ability One following the settlement of our sons personal injury claim.
Our son means the world to us and to have the peace of mind that there is and will be someone to care for him by not only managing his finances but also providing for his needs now and for his future.
We applaud Ability One staff for the service, prompt response time & excellent management skills particularly by the National Client Services Manager Matthew.
We as parents have made the right decision to have chosen Ability One as not only have we developed a trust with them but we consider Ability One to be more like family and not just an organization.

Joanne, Prompt response time & excellent management skills.